Cenoa.

Creating a global brand for the next generation of fintech services

Client

Cenoa

What delivered / Creative fields

  • Branding system
  • Communication design
  • Stationery design
  • Brand strategy
  • Digital design system

Role

  • Design system development
  • Visual guide creation
  • User research
  • Experience design

Line of business

Finance services


Tools

  • Figma
  • Adobe Illustrator
  • Adobe Photoshop
  • Adobe InDesign

The Beginning

Cenoa.com is a blockchain powered neobank that came to us with a big task to help them bring fair, empowering and innovative financial services to everyone. Cenoa wants to inspire to improving their financial health, no matter their financial expertise, to reach their dreams and live life to the fullest, with a vision of becoming the world’s favorite inspirer. More than 5 billion people and 500 million merchants uses the banking apps each month.

That’s while Cenoa, is on a mission to serve best fintech service worldwide, by 2025. Having dominated the Turkish market, it had to go global, so in 2022 Cenoa was born.

About the project

Cenoa is a blockchain powered neo-bank that came with a big task to help them bring fair, empowering and innovative financial services to everyone. It turned for a brand identity that would stand the test of time and unite all of the company’s ventures under a cohesive brand. Built by executives managed businesses wiht more than 50 million customers. Supported by world-class inventors with >$5 billion funds. Close the gap between your dreams and reality with Cenoa. You can start earning in a few minutes.

Client needs

Cenoa wants to inspire to improving their financial health, no matter their financial expertise, to reach their dreams and live life to the fullest, with a vision of becoming the world’s favorite inspirer; maintaining their Mediterranean roots – colorful sea- inspired palette that is followed by their sail-shaped icon that represents their customers living their lives to the fullest. A truly international best-in-class brand and experience was critical to ensuring that Cenoa decides built trust with global merchants and consumers from the way of inspiring with the lifestyle visual effects.

Design Process

Following the model for the human-centered design, we started the process with user research and observation, creative workshops / immersions and strategy, and ended with validation. This process provided us with a roadmap and a solid foundation to base our design solutions on user findings.

We worked with Cenoa over a period of 10 weeks to define their Brand Story, Look and feel, design direction, logo and key assets and then end up with a set of clear brand guidelines that will help them keep consistency while scaling in hypergrowth. The visual language is systematic and structured, yet human. This is visible through the main identity pattern, which derives from the logotype’s original shape, which depicts the process of growth — alluding to the constant development of the fintech community and its members.

The Problem

Firstly, We began writing a Hypothesis & Market Problems, which helped to structure our research and prove or disprove assumptions. Neobanks and finance services problems.

Make fair and empowering financial services accessible for everyone, everywhere.
Enable world’s transition to fair, accessible and empowering financial services
Bring accessible, fair, empowering financial services accessible to everyone, everywhere.

We want to help people improve their financial health, to give them more control/freedom over their life, to inspire them to chase/reach their dreams and live life to the fullest. Becoming world’s favorite inspirer and financial enabler of dreams

  • Income distribution is getting worse and inequality is rising.
  • People are losing their income and life savings to inflation (e.g. saving account yields are comically lower than inflation: Usd/Euro 0.2% vs 8%, in TRY 17% vs >100%)
  • >2 billion people are unbanked and are suffering.
  • Banked people hate their banks: banks’ average NPS is 34 with many around zero including card companies.

Research

Cenoa adoption / mission.

We put our mission first: We exist for people. We deeply understand their needs, passions and dreams and work backwards from those. We know our competitors and strive to build a sustainable organization; but our priority is always our customers. We want our customers to love us fanatically.

We are bold: We believe life is too short to settle, and not to aim for greatness. We believe thinking small and thinking big are both self-fulfilling prophecies. We set goals we know we can’t reach yet, because we know that inspires and energizes us to get further than we expected.

We are explorers: We’re heading west. This is the frontier. It’s not for everyone. We challenge the status quo. We think from first principles. We look for new ideas everywhere. We are curious about new possibilities. We are never done learning. We live in the future. We build on cutting-edge technologies. We believe innovation is the key force to human progress.

Market validation. Market size.

  • The market’s largest segment will be Digital Payments with a total transaction value of US$8,488.00bn in 2022.
  • The average transaction value per user in the Alternative Financing segment is projected to amount to US$27.10k in 2022.
  • The Neobanking segment is expected to show a revenue growth of 42.2% in 2023.
  • In the Digital Payments segment, the number of users is expected to amount to 5,480.33m users by 2027.
  • Total Transaction Value in the Digital Payments segment is projected to US$8,488.00bn in 2022.
  • Due to the major differences in the KPIs of FinTech products, e.g. different nature of loan origination volume in Alternative Lending in comparison to Assets under Management in Robo-Advisors, no total transaction value for all segments can be calculated.

Key Findings / values:

  • We are owners: We think and act like owners, not renters. This is an exciting journey with a noble cause. We think long term. We do the best for the company, not for specific individuals or teams. We all take initiatives.
  • We build dream teams. We are like a professional sports team, we strive to win. We attract, develop, and retain rockstars and place them in the right spots to win. We value teamwork over divas. We seek to receive and give unfiltered, decided and constructive feedback. We trust and hold each other accountable. We discuss constructively and commit ourselves to making decisions. We create a welcoming environment where people have an active voice and are themselves.
  • Bias for Action: Speed matters. Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking. We act with urgency and build& learn faster than anyone else. We keep taking initiatives, often big initiatives.

Competitive Analysis

To understand were our product will stand in the market we decided to carry out a competitive analysis. This will help us to understand the strengths and weakness of competitors and to inform our design directions and decisions.

Creative workshops & Immersion

Immersion workshop with client made a fully understandings, how the brand should looks like, what are the problems and values, who are the real target competitors and also defined the Cenoa solutions and what problems on the market they are solving.

We made 3 different concepts with core elements: Italian Dolce Vita, Urban Contemporary Style, Retrowave Miami Style. Each of the concept with own style, preferences and look&feel. Everything was based on a client preference after our creative brand workshop. Then we finished with 2 routes with own style, colors, typography and rationale behind it.

The first step was to develop the brand strategy and visual direction. We took inspiration from Mediterranean roots – colorful sea-inspired palette that is followed by their sail-shaped icon that represents their customers living their lives to the fullest. The content strategy, art direction, experience brought us to these, that we can identify Cenoa’s Brand Persona as that of The Hero. We want to leave a mark on the world, show mastery in what we do and set ourselves as leaders.

The Creator can also be part of our Brand Persona, as we want to provide structure to the world with the solutions we bring in for people to make their lives better.
Cenoa’s Brand Persona can then be summed up into that of The Creative Hero.

  • We will champion the industry and our consumers’ hearts.
  • We will provide creative products, services and solutions to improve people’s lives.
  • We will become trend setters and raise the bar for fintechs and neobanks worldwide.

Then we moved to the Brand Identity system creation.

Architecting the system

Cenoa aspires to be a global brand but still maintaining their mediteranean roots. That’s why they opted for a colorful sea-inspired palette that is followed by their sail-shaped icon that represents their customers living their lives to the fullest.
Our tone of voice is that of an expert, without sounding arrogant. We are confident yet approachable, connecting through insights and real truths people encounter everyday. To communicate Cenoa’s position as a leading Turkish FinTech ecosystem, we created a bold wordmark logo design. The logotype is further complemented by a muted color palette, consisting of bold pastels that reflects the ambition to bring together talent, expertise, knowledge, and infrastructure to build the next generation financial services. Together, the brand assets convey the value of connection — the heart of Cenoa’s dynamic and progressive community.

Design Guide & Visual System

Final Deliverables

“In just 10 weeks Superside was able to take us from no brand to an amazing brand that will help us take on the evolving world of Fintech and DeFi. The team’s experience in this space and experience building brands that stand out was invaluable to our team. The speed, quality and execution prowess has left us patting ourselves on the back that we didn’t go with a traditional agency.”

— Seçkin Çağlın / Co-founder, Cenoa

Summary & Impact

We collaborated closely with the customer and their product design team on developing assets they will use on their app and now 10 weeks later they are already launching their website. As Cenoa looks forward to the next decade, with their ambitious goal of reaching 2 billion users, we’re thrilled to have partnered with them to craft the strategy and brand that will take brand global. The result is a clean and confident brand that eschews the slick, cold norms of technology branding in favour of warmth and personality. The visual system boils down what the product does to a simple analogy which can stretch across the required markets and cultures.